Supervision



Individual Supervision and Support

Since 2002, I have been providing clinical supervision, support and debriefing to individuals.  I provide these both face-to-face and online via video call. I am an Accredited Mental Health Social Worker with the Australian Association of Social Workers (AASW) and an Accredited Supervisor and Counsellor with the Australian Counselling Association (ACA).

Philosophy/Way of working
Supporting workers and encouraging them to maintain good self care is crucial for them to provide competent, reflective and sensitive client-related work. An important focus of my supervision is to help workers develop the right balance between their own needs and those of their clients,.  This enables sustainability in their work and supports their emotional capacity for reflective practice.

Clear and transparent communication is important to me and it is an essential element of good supervision. I work hard to build safe, supportive and collaborative relationships with my supervisees and I believe that open, reflective supervision work cannot take place without this.

When I provide supervision, I work from a broad range of theory bases and methods which include social work theories, family therapy, psychotherapy, supervision and debriefing theories.

Supervision and other support services focus on:
  • Improving the quality of service provision, through reflective practice and informal skills training
  • Increasing worker/volunteer management of their stress and increasing their general well-being and morale.

Who purchases individual supervision?
  • Welfare organisations, volunteer based organisations and other organisations who are committed to supporting their staff can purchase individual supervision, debriefing and support for their employees. Individual supervision and support, whether it is regular, or on an as-needs basis, is effective in decreasing burnout and staff turnover, helping staff to manage work related stress and helping to increase staff skill levels in their work with clients.
  • Individuals who want to increase their own reflective and therapeutic skills, decrease work-related stress and maximise their own well-being at work can arrange their own supervision. Generally, this is on a regular fortnightly or monthly basis.

  • Who has individual supervision?
    Current supervisees come from a diverse range of training, work or volunteer experience. They include people who are trained to work in the social welfare area:
  • Social Workers
  • Counsellors
  • Welfare workers
  • Wellbeing staff
  • Community Development Workers
  • Community Nurses
  • Allied Health staff
  • Outreach workers
  • Drop-in centre staff

  • They also include workers and volunteers in non-welfare roles, who come into contact with people in the course of their work:
  • Reception staff
  • Teaching staff
  • Community artists working with high risk client groups
  • Local volunteer-run groups
  • Managers
  • Interpreters

  • What does supervision look like?
    Individual supervision sessions are tailored to meet the specific and individual needs of each supervisee and may change over time, as the needs of the supervisee change. This could include:
  • A focus on clinical issues, such as reflecting on clients and client dilemmas, and working with specific therapeutic strategies and dynamics.
  • Working on skill development and connecting theory to practice.
  • Stress management.
  • Improving individual worker/volunteer well-being and functioning within their role.
  • Secondary consultation about specific client-related issues.
  • Secondary consultation about organisational issues
  • Debriefing or emotional support about incidents that have occurred in the place of work or during a volunteer-run activity.
  • Individually focused skill development on supervision related topics. (Workshops)
  • A wide variety of intervention models and skills are used in the supervision and support work I provide.

  • Online Supervision - meeting the needs of rural and remote workers as well as those who prefer not to travel 
    For workers in rural or remote locations or for those closer by, supervision can be provided online via video call or occasionally, telephone. This allows workers to access quality supervision and support in situations where long distances or a small community make a more local option difficult.  For others, receiving supervision online, in their own office during work hours or out-of-hours while still at home, makes the process just a bit simpler.  All other aspects of the supervision process are the same - online or face-to-face. (Online Supervision)

    Melbourne metro individual supervisees
    Workers living in Melbourne have the option of face-to-face individual supervision, which is provided at my consulting rooms in Malvern, Melbourne. 

    Supervision to organisations
    Individual supervision may be provided face-to-face at the employing organisation’s premises (as negotiated and depending on distance), at private consulting rooms in Malvern, Melbourne or online via video call.

    Group Supervision and Support

    Group supervision and group debriefing sessions for organisations are generally provided on-site - within metropolitan Melbourne or within a reasonable commute of Melbourne.

    Group supervision allows organisations to actively support and resource their valued staff or volunteers in a cost effective manner, increasing skill levels and staff morale and reducing worker burnout and staff turnover.

    Group supervision sessions enable group members to:

  • Reflect on clinical and client related issues and dilemmas
  • Manage their work-related stress.
  • Improve their well-being and therefore, their functioning.
  • Better manage difficult clients, client behaviours or other challenging situations in the workplace.
  • Identifying additional training needs which can then be delivered informally within the group setting.
  • Reflect on their work and on their work practices.
  • Share their knowledge and skills in a safe and productive environment.
  • Group supervision model

    I have developed my own model for group supervision sessions. This model can be used whether the group is reflecting on individual cases studies, clinical/work related themes and dilemmas or working to improve staff well-being and worker sustainability. 

    This model of group supervision is collaborative in style, allowing a flow of ideas and reflections back and forth between the nominated presenter and other group members. The primary focus is on the group working together to develop a shared understanding of a clinical issue and then reflecting on it together, rather than on an individual presenting a perfect case study to the group.   This model does not encourage significant formal preparation prior to a session.  Rather, all participants come to sessions with a possible client or dilemma in mind for presentation and reflection and the group decides together who will present.  This minimises the anxiety often associated with making formal case presentations in a group and also enables the reflective space rather than the case presentation itself to become the main task of the group.

    A more detailed summary of my group supervision model can be found in the Resources section of this website, under Downloads.

    Who purchases group supervision?
  • Welfare organisations, volunteer based organisations and other organisations who are committed to supporting their staff can arrange regular group supervision sessions or an occasional debriefing and support session for their staff. Regular monthly sessions can resource staff members with new skills and assist staff members to feel supported.   In addition, where there is a special need for staff to debrief after difficult situations, workers can do this with their group supervisor, someone they already know well and who knows them and how they work.

  • Individuals needing a cost effective way to increase their own reflective and therapeutic skills and decrease work-related stress can also choose to create their own small, facilitated supervision group, by joining up with a few trusted colleagues.

  • Who has group supervision?
    Current supervisees come from a diverse range of training, work or volunteer experience.  These include:

    Social welfare workers:
  • Social Workers
  • Counsellors
  • Welfare workers
  • Wellbeing staff
  • Community Development Workers
  • Community Nurses
  • Allied Health staff
  • Outreach workers
  • Drop-in centre staff

  • Workers or volunteers whose role involves contact with people:
  • Reception staff
  • Teaching staff
  • Community artists working with high risk client groups
  • Local volunteer-run groups
  • Managers
  • Interpreters
  • Community support workers

  • What does it involve?
    Group supervision is tailored to address the specific needs of the employing organisation and the individual members of the group. This could include:
  • A focus on clinical issues, such as reflecting on clients and client dilemmas, and working with specific therapeutic strategies and dynamics.
  • Stress management.
  • Improving individual worker/volunteer well-being and functioning within the work/volunteer role.
  • Secondary consultation about specific client-related issues.
  • Secondary consultation about organisational issues
  • Group work about team related/interpersonal issues
  • Debriefing or emotional support about incidents that have occurred in the place of work or during a volunteer-run activity.
  • Provision of workshops as agreed upon (Workshops)

  • Lisa Derham

    Lisa's photoBA, BSW, AMHSW, Graduate Diploma in Family Therapy, MACA Level 4

    AASW logoACA logo Medicare logo