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Clinical supervision, staff support and solid self-care routines are integral for all staff who work in the Alcohol and Other Drugs (AOD) service sector. This is true both for therapeutic staff and those in related frontline roles, such as needle syringe program (NSP) workers, allied health staff and receptionists.
Helping people can be stressful and leave workers feeling anxious or exhausted. In the AOD service sector, at any one time, a number of the clients will be in crisis, stressed, …
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I have been providing group and individual clinical supervision for over ten years. It is quite common for people to ask me about the benefits of engaging in supervision themselves or of arranging it for their staff. Often, supervision is seen as a bit of an indulgence or something that you only need when something is wrong, rather than an integral part of our practice in any client-centred role. While counsellors and case managers commonly receive supervision, I have found that other workers …
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Employee Assistance Program (EAP) sessions (one-off or short term counselling to workers within their organisation) appear to be much more effective where there is already a solid, trusting relationship between the staff member and the EAP counsellor. An essential component of any counselling is a positive relationship between the client and the counsellor. Openness and honesty about often painful or distressing issues, requires first of all, that the client feels safe and respected and trusts …
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What is clinical supervision? Basically, it is about well-being – the well-being of the worker receiving supervision and the well-being of their clients. The other essential element for effective clinical supervision is the development of a strong, trusting and honest relationship, between supervisor and supervisee. Building and maintaining this relationship can still be possible when supervisors are geographically distant through thoughtful use of technology.
At times telephone contact …
Lisa Derham
BA, BSW, AMHSW, Graduate Diploma in Family Therapy, MACA Level 4
